Custom Orders Open 2024/25

FAQ

How do I order?

  • Shop In-Store:
    CHIBOO Bakery (Google Maps)
    Address: 273 SUNSET PARK DR, HERNDON, 20170 VA
    Hours:
    FRIDAY 12-7PM
  • SATURDAY & SUNDAY10AM-4PM
  • Shop Online: https://chiboobakery.com/collections/all
  • CUSTOM ORDERS: please fill up this form to order.
    INQUIRIES WILL BE REPLIED TO ON MON-WED
    We will get back to you as soon as possible! We also welcome customization options to be discussed in store - tell us ALL about your big celebration!

    Please note that sometimes responses might take up to 7 business days during busy festive seasons.

How far in advance should I place a custom-order?

As soon as possible!

We recommend at least 2-3 weeks for a custom design depending on our availability. However, we might be able to accomodate so feel free to ask!
We typically respond to inquiries on Monday-Wednesday.

Is there a custom-order minimum?

We require a minimum of 2 dozen for all custom orders.

Where do I pick up?

Depending on the date/time, we offer preorder pickups at :

  • HERNDON (20170): CHIBOO BAKERY
    273 SUNSET PARK DR, HERNDON, 20170 VA during retail hours and by appointment
Details on pickup will be included on invoice as well as a reminder email a few days prior.

    Do you deliver?

    Yes, we deliver throughout Northern Virginia and DC Metro Areas. That includes Reston, Herndon, Chantilly, Centreville, Sterling, Ashburn, Fairfax, Vienna, Tysons, Falls Church, Arlington, Alexandria, Annandale, Springfield and more.

    Delivery comes with a $50 minimum order on select weekends.

    We offer FREE DELIVERY & MACARON TOWER SET-UP for orders over $200 to Reston Town Center and Herndon within 5 Miles of our bakery.

    Do you have a physical store and can walk-in to pick flavors?

    Absolutely! Please subscribe to our email newsletter on the bottom of this page and follow our social media pages for announcements on flavors. We love to rotate them weekly, it keeps things fun!

    We are located at 273 SUNSET PARK DR, HERNDON, 20170 close to a lot of other small local businesses. Hours are updated on Google.
    (Juicy Brewery, Enatye Ethopian Restaurant, NextStop Theatre Company, Weird Brothers Coffee, N'Used Consignment Store, 100 Bowls of Soup, Goodwolf Gear etc..!)

    Are your macarons gluten-free?

    Yes, our macarons themselves are naturally gluten-free and are made from almond flour. However, we do share a facility that does produces wheat products in the shared space and cannot guarantee cross contamination.

    Can you make your macarons dairy-free/nut-free?

    Yes, we can definitely make some flavors dairy-free, feel free to ask!
    We can also make nut-free macarons, however we do work with a lot of nuts and cannot guarantee that it is safe for those with high nut sensitivities.

    Do you make vegan macarons / no-egg macarons / plant-based macarons?

    Yes, we do! Depending on the week, we try to have between 1-3 vegan macaron flavors available for purchase. Please email chiboo.bakery@gmail.com for custom order inquiries.

    What is the best way to store the macarons?

    We highly recommend transferring the macarons to an airtight container and storing in the refrigerator for 7 days, or 3 months in the freezer. Bring them to room temperature within 20 minutes for the best texture!

    Are you insured and licensed?

    Yes, we are insured and licensed LLC.
    We work out of a fully certified and insured commercial kitchen, licensed and zoned by the town of Herndon. We are VDAC licensed and have Servsafe Manager Certification, and hold food permits issued by both Fairfax County (Virginia) and Montgomery County (Maryland). The space is inspected yearly.