FAQ
How do I order?
-
Shop In-Store:
CHIBOO Bakery (Google Maps)
(TEMPORARILY CLOSED)
- Shop Online: https://chiboobakery.com/collections/all
- CUSTOM ORDERS: please fill up this form to order.
INQUIRIES WILL BE REPLIED TO ON MON-WED
We will get back to you as soon as possible! We also welcome customization options to be discussed in store - tell us ALL about your big celebration!
Please note that sometimes responses might take up to 7 business days during busy festive seasons.
How far in advance should I place a custom-order?
As soon as possible!
We recommend at least 2-3 weeks for a custom design depending on our availability. However, we might be able to accomodate so feel free to ask!
We typically respond to inquiries on Monday-Wednesday.
Is there a custom-order minimum?
We require a minimum of 2 dozen for all custom orders.
Where do I pick up?
Details on pickup will be included on invoice as well as a reminder email a few days prior.Do you deliver?
Yes, we deliver throughout Northern Virginia and DC Metro Areas. That includes Reston, Herndon, Chantilly, Centreville, Sterling, Ashburn, Fairfax, Vienna, Tysons, Falls Church, Arlington, Alexandria, Annandale, Springfield and more.
Delivery comes with a $50 minimum order on select weekends.
We offer FREE DELIVERY & MACARON TOWER SET-UP for orders over $200 to Reston Town Center and Herndon within 5 Miles of our bakery.
Do you have a physical store and can walk-in to pick flavors?
Absolutely! Please subscribe to our email newsletter on the bottom of this page and follow our social media pages for announcements on flavors. We love to rotate them weekly, it keeps things fun!
Our retail shop is closed temporarily in preparations for our move in Virginia.
Are your macarons gluten-free?
Yes, our macarons themselves are naturally gluten-free and are made from almond flour. However, we do share a facility that does produces wheat products in the shared space and cannot guarantee cross contamination.
Can you make your macarons dairy-free/nut-free?
Yes, we can definitely make some flavors dairy-free, feel free to ask!
We can also make nut-free macarons, however we do work with a lot of nuts and cannot guarantee that it is safe for those with high nut sensitivities.
Do you make vegan macarons / no-egg macarons / plant-based macarons?
Yes, we do! Depending on the week, we try to have between 1-3 vegan macaron flavors available for purchase. Please email chiboo.bakery@gmail.com for custom order inquiries.
What is the best way to store the macarons?
We highly recommend transferring the macarons to an airtight container and storing in the refrigerator for 7 days, or 3 months in the freezer. Bring them to room temperature within 20 minutes for the best texture!